Hey 👋, we’re Certa
Empowering growth with tailored solutions
We’re not your typical ITO. We go beyond the standard to deliver flexible, efficient and strategic solutions that help you scale smarter and operate better.










Spotlight


Who We Are?
Certa is an IT outsourcing company that specializes in delivering innovative, high-quality, and cost-effective solutions to businesses globally. We provide a comprehensive range of services designed to help organizations scale, optimize operations, and enhance customer experiences, all while driving efficiency and reducing costs.
Our solutions
Driving business Values with passion
Optimize operations, reduce costs, and drive growth with personalized IT outsourcing solutions. From building innovative software solutions and developing high-performing mobile applications to creating compelling branding and generating qualified leads, we help your business thrive.

Empower your business with custom software solutions that are designed to streamline operations and drive growth. Our expert developers build secure, scalable applications tailored to your unique business needs.
Our Services
- Web App Development
- Mobile Application Development
- ERP Development
- Ongoing Maintenance and Support

Boost your brand and fuel growth with our all encompassing digital marketing solutions. We develop data driven strategies to elevate your online presence, connect with your audience and achieve measurable outcomes.
Our Services
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Content Marketing

Grow your business with effective lead generation and nurturing strategies. Our expert team helps you discover high quality leads and build lasting relationships that turn prospects into loyal customers.
Our Services
- Targeted Lead Generation Strategies
- CRM Integration
- Multichannel Nurturing via social media, email and phone

We design innovative, data driven strategies to strengthen your brand connect with your audience and drive measurable growth.
Our Services
- Branding & Identity Development
- Content Creation & Strategy
- Video Editing & Production

Grow customer loyalty with seamless 24/7 support across all channels. Our experienced workforce handles inbound/outbound calls, Emails, live chats, and social media to provide personalized services that keep your customers satisfied.
Our Services
- Email & Live Chat Support
- Social Media Support
- Inbound & Outbound Calls
- Multilingual Support



Who are we?
Certa is an IT outsourcing company that specializes in delivering innovative, high-quality, and cost-effective solutions to businesses globally. We provide a comprehensive range of services designed to help organizations scale, optimize operations, and enhance customer experiences, all while driving efficiency and reducing costs.
Our solutions
Driving business Values with passion
Optimize operations, reduce costs, and drive growth with personalized IT outsourcing solutions. From building innovative software solutions and developing high-performing mobile applications to creating compelling branding and generating qualified leads, we help your business thrive.





Software Development
Empower your business with custom software solutions that are designed to streamline operations and drive growth. Our expert developers build secure, scalable applications tailored to your unique business needs.
Our Services
- Web App Development
- Mobile Application Development
- ERP Development
- Ongoing Maintenance and Support

Digital Marketing
Boost your brand and fuel growth with our all encompassing digital marketing solutions. We develop data driven strategies to elevate your online presence, connect with your audience and achieve measurable outcomes.
Our Services
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Content Marketing

Lead Generation and lead Nurturing
Grow your business with effective lead generation and nurturing strategies. Our expert team helps you discover high quality leads and build lasting relationships that turn prospects into loyal customers.
Our Services
- Targeted Lead Generation Strategies
- CRM Integration
- Multichannel Nurturing via social media, email and phone

Creative Services
We design innovative, data driven strategies to strengthen your brand connect with your audience and drive measurable growth.
Our Services
- Branding & Identity Development
- Content Creation & Strategy
- Video Editing & Production

Customer Service Outsourcing
Grow customer loyalty with seamless 24/7 support across all channels. Our experienced workforce handles inbound/outbound calls, Emails, live chats, and social media to provide personalized services that keep your customers satisfied.
Our Services
- Email & Live Chat Support
- Social Media Support
- Inbound & Outbound Calls
- Multilingual Support

Software Development
Empower your business with custom software solutions that are designed to streamline operations and drive growth. Our expert developers build secure, scalable applications tailored to your unique business needs.
Our Services
- Web App Development
- Mobile Application Development
- ERP Development
- Ongoing Maintenance and Support

Digital Marketing
Boost your brand and fuel growth with our all encompassing digital marketing solutions. We develop data driven strategies to elevate your online presence, connect with your audience and achieve measurable outcomes.
Our Services
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Content Marketing

Lead Generation
Grow your business with effective lead generation and nurturing strategies. Our expert team helps you discover high quality leads and build lasting relationships that turn prospects into loyal customers.
Our Services
- Targeted Lead Generation Strategies
- CRM Integration
- Multichannel Nurturing via social media, email and phone

Creative Services
We design innovative, data driven strategies to strengthen your brand connect with your audience and drive measurable growth.
Our Services
- Branding & Identity Development
- Content Creation & Strategy
- Video Editing & Production

Customer Service Outsourcing
Grow customer loyalty with seamless 24/7 support across all channels. Our experienced workforce handles inbound/outbound calls, Emails, live chats, and social media to provide personalized services that keep your customers satisfied.
Our Services
- Email & Live Chat Support
- Social Media Support
- Inbound & Outbound Calls
- Multilingual Support

Our Work
Real Results, Real Impact
Explore how Certa has partnered with businesses across industries to deliver tailored solutions that drive growth and innovation.

I Love Kickboxing

I Love Kickboxing
Delivered efficient call center services, improving customer satisfaction and boosting membership growth.

Metahu

Koba Patisserie and bakery

Bacio Cremeria

Safaricom

I Love Kickboxing

I Love Kickboxing
Delivered efficient call center services, improving customer satisfaction and boosting membership growth.

Metahu

Koba Patisserie and bakery

Bacio Cremeria

Safaricom
Why Choose Us
At Certa, we prioritize delivering exceptional value with every service. Here’s why businesses choose us.
Built for Value High-Quality Results
Without the High Costs
We provide top-tier service while keeping solutions affordable, ensuring businesses receive maximum value without the high costs of in-house teams.
Made Just for YouSolutions Tailored to
Your Business Needs
Our outsourcing services are customized to meet the unique needs of each client, ensuring satisfaction and delivering exactly what you need.
Led by Experts An Experienced Team
You Can Rely On
Our experienced professionals bring in-depth expertise across various industries, offering specialized services that make a real impact on your business.
Driven by IntelligenceAI-Driven Solutions to
Optimize Your Operations
We enhance your existing workflows by strategically integrating AI into your operations, optimizing efficiency and driving innovation.
Built for ValueHigh-Quality Results
Without the High Costs
We provide top-tier service while keeping solutions affordable, ensuring businesses receive maximum value without the high costs of in-house teams.
Made Just for YouSolutions Tailored to
Your Business Needs
Our outsourcing services are customized to meet the unique needs of each client, ensuring satisfaction and delivering exactly what you need.
Led by ExpertsAn Experienced Team
You Can Rely On
Our experienced professionals bring in-depth expertise across various industries, offering specialized services that make a real impact on your business.
Driven by IntelligenceAI-Driven Solutions to
Optimize Your Operations
We enhance your existing workflows by strategically integrating AI into your operations, optimizing efficiency and driving innovation.
Industries
We work on multiple
industries
Certa is committed to providing flexible, industry-specific outsourcing solutions that help businesses thrive. We understand the unique challenges of each sector and tailor our services to meet the specific needs of your industry.

20K+
every month

700K+
every month

55K+
every month
E-commerce & Retail

We offer back-office support, order management, and customer service to streamline operations and ensure a seamless shopping experience for your customers.
Travel & Hospitality

We specialize in managing booking systems, handling travel inquiries, and providing exceptional customer support to meet high client expectations.
Technology

By offloading routine technical tasks, we enable your team to focus on product development and innovation while ensuring a smooth and efficient user experience for your clients
Real Estate

We provide tailored solutions for the real estate industry, with a strong emphasis on lead generation, prospect nurturing, appointment setting, tenant support, and follow-up services.
Logistics

Optimize your operations by managing tracking systems, shipment logistics, and customer service, helping to reduce delays and boost performance.

20K+
every month

700K+
every month

55K+
every month
E-commerce & Retail

We offer back-office support, order management, and customer service to streamline operations and ensure a seamless shopping experience for your customers.
Travel & Hospitality

We specialize in managing booking systems, handling travel inquiries, and providing exceptional customer support to meet high client expectations.
Technology

By offloading routine technical tasks, we enable your team to focus on product development and innovation while ensuring a smooth and efficient user experience for your clients
Real Estate

We provide tailored solutions for the real estate industry, with a strong emphasis on lead generation, prospect nurturing, appointment setting, tenant support, and follow-up services.
Logistics

Optimize your operations by managing tracking systems, shipment logistics, and customer service, helping to reduce delays and boost performance.
Book Your Free Consultation Today!
At Certa, we believe every business journey is unique. That’s why we take the time to understand your goals, your challenges, and your vision for growth. In your free consultation, we’ll listen first, then share tailored insights designed to move you forward — with clarity, confidence, and the right support by your side.
Ready to move forward? Secure your free session and let’s get started!

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