Hey 👋, we’re Certa

Empowering growth with tailored solutions

We’re not your typical ITO. We go beyond the standard to deliver flexible, efficient and strategic solutions that help you scale smarter and operate better.

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Who We Are?

Certa is an IT outsourcing company that specializes in delivering innovative, high-quality, and cost-effective solutions to businesses globally. We provide a comprehensive range of services designed to help organizations scale, optimize operations, and enhance customer experiences, all while driving efficiency and reducing costs.

Our solutions

Driving business Values with passion

Optimize operations, reduce costs, and drive growth with personalized IT outsourcing solutions. From building innovative software solutions and developing high-performing mobile applications to creating compelling branding and generating qualified leads, we help your business thrive.

Customer Service

Empower your business with custom software solutions that are designed to streamline operations and drive growth. Our expert developers build secure, scalable applications tailored to your unique business needs.

Our Services

Digital Marketing

Boost your brand and fuel growth with our all encompassing digital marketing solutions. We develop data driven strategies to elevate your online presence, connect with your audience and achieve measurable outcomes.

Our Services

Lead Generation

Grow your business with effective lead generation and nurturing strategies. Our expert team helps you discover high quality leads and build lasting relationships that turn prospects into loyal customers.

Our Services

Creative Services

We design innovative, data driven strategies to strengthen your brand connect with your audience and drive measurable growth.

Our Services

Customer Service Outsourcing

Grow customer loyalty with seamless 24/7 support across all channels. Our experienced workforce handles inbound/outbound calls, Emails, live chats, and social media to provide personalized services that keep your customers satisfied.

Our Services

Who are we?

Certa is an IT outsourcing company that specializes in delivering innovative, high-quality, and cost-effective solutions to businesses globally. We provide a comprehensive range of services designed to help organizations scale, optimize operations, and enhance customer experiences, all while driving efficiency and reducing costs.

Our solutions

Driving business Values with passion

Optimize operations, reduce costs, and drive growth with personalized IT outsourcing solutions. From building innovative software solutions and developing high-performing mobile applications to creating compelling branding and generating qualified leads, we help your business thrive.

Software Development

Empower your business with custom software solutions that are designed to streamline operations and drive growth. Our expert developers build secure, scalable applications tailored to your unique business needs.

Our Services

Software Development

Digital Marketing

Boost your brand and fuel growth with our all encompassing digital marketing solutions. We develop data driven strategies to elevate your online presence, connect with your audience and achieve measurable outcomes.

Our Services

Digital Marketing

Lead Generation and lead Nurturing

Grow your business with effective lead generation and nurturing strategies. Our expert team helps you discover high quality leads and build lasting relationships that turn prospects into loyal customers.

Our Services

Lead Generation and lead Nurturing

Creative Services

We design innovative, data driven strategies to strengthen your brand connect with your audience and drive measurable growth.

Our Services

Creative Services

Customer Service Outsourcing

Grow customer loyalty with seamless 24/7 support across all channels. Our experienced workforce handles inbound/outbound calls, Emails, live chats, and social media to provide personalized services that keep your customers satisfied.

Our Services

Customer Service Outsourcing
Software Development
Digital Marketing
Lead Generation
Creative Service
Customer Service

Software Development

Empower your business with custom software solutions that are designed to streamline operations and drive growth. Our expert developers build secure, scalable applications tailored to your unique business needs.

Our Services

Digital Marketing

Boost your brand and fuel growth with our all encompassing digital marketing solutions. We develop data driven strategies to elevate your online presence, connect with your audience and achieve measurable outcomes.

Our Services

Lead Generation

Grow your business with effective lead generation and nurturing strategies. Our expert team helps you discover high quality leads and build lasting relationships that turn prospects into loyal customers.

Our Services

Creative Services

We design innovative, data driven strategies to strengthen your brand connect with your audience and drive measurable growth.

Our Services

Customer Service Outsourcing

Grow customer loyalty with seamless 24/7 support across all channels. Our experienced workforce handles inbound/outbound calls, Emails, live chats, and social media to provide personalized services that keep your customers satisfied.

Our Services

Our Work

Real Results, Real Impact

Explore how Certa has partnered with businesses across industries to deliver tailored solutions that drive growth and innovation.

I Love Kickboxing

I Love Kickboxing / Lead Nurture , Lead Generation
Successfully executed lead generation and lead nurturing strategies driving new memberships and enhancing customer engagement.

I Love Kickboxing

I Love Kickboxing / Customer service

Delivered efficient call center services, improving customer satisfaction and boosting membership growth.

Metahu

Metahu Delivery / Software development
Delivered a seamless software solution to enhance delivery management, driving operational efficiency and improving user satisfaction.

Koba Patisserie and bakery

Koba Patisserie and bakery / Digital Marketing
Developed effective digital marketing strategies to elevate Koba’s online presence connecting them with a wider audience and increasing sales.

Bacio Cremeria

Bacio Cremeria / Digital Marketing
Delivered impactful digital marketing solutions to increase brand awareness, drive traffic and foster customer loyalty for Bacio Cremeria.

Safaricom

Safaricom / Creative Services
Created compelling visuals and video content for Safaricom, enhancing their marketing efforts with eye catching graphics and professional editing.

Why Choose Us

At Certa, we prioritize delivering exceptional value with every service. Here’s why businesses choose us.

Built for Value High-Quality Results
Without the High Costs

We provide top-tier service while keeping solutions affordable, ensuring businesses receive maximum value without the high costs of in-house teams.

Made Just for YouSolutions Tailored to
Your Business Needs

Our outsourcing services are customized to meet the unique needs of each client, ensuring satisfaction and delivering exactly what you need.

Led by Experts An Experienced Team
You Can Rely On

Our experienced professionals bring in-depth expertise across various industries, offering specialized services that make a real impact on your business.

Driven by IntelligenceAI-Driven Solutions to
Optimize Your Operations

We enhance your existing workflows by strategically integrating AI into your operations, optimizing efficiency and driving innovation.

Industries

We work on multiple
industries

Certa is committed to providing flexible, industry-specific outsourcing solutions that help businesses thrive. We understand the unique challenges of each sector and tailor our services to meet the specific needs of your industry.

20K+

/Impressions
every month

700K+

/Interactions
every month

55K+

/Words
every month
E-commerce & Retail

We offer back-office support, order management, and customer service to streamline operations and ensure a seamless shopping experience for your customers.

We specialize in managing booking systems, handling travel inquiries, and providing exceptional customer support to meet high client expectations.

By offloading routine technical tasks, we enable your team to focus on product development and innovation while ensuring a smooth and efficient user experience for your clients

We provide tailored solutions for the real estate industry, with a strong emphasis on lead generation, prospect nurturing, appointment setting, tenant support, and follow-up services.

Optimize your operations by managing tracking systems, shipment logistics, and customer service, helping to reduce delays and boost performance.

20K+

/Impressions
every month

700K+

/Interactions
every month

55K+

/Words
every month

E-commerce & Retail

We offer back-office support, order management, and customer service to streamline operations and ensure a seamless shopping experience for your customers.

Travel & Hospitality

We specialize in managing booking systems, handling travel inquiries, and providing exceptional customer support to meet high client expectations.

Technology

By offloading routine technical tasks, we enable your team to focus on product development and innovation while ensuring a smooth and efficient user experience for your clients

Real Estate

We provide tailored solutions for the real estate industry, with a strong emphasis on lead generation, prospect nurturing, appointment setting, tenant support, and follow-up services.

Logistics

Optimize your operations by managing tracking systems, shipment logistics, and customer service, helping to reduce delays and boost performance.

Book Your Free Consultation Today!

At Certa, we believe every business journey is unique. That’s why we take the time to understand your goals, your challenges, and your vision for growth. In your free consultation, we’ll listen first, then share tailored insights designed to move you forward — with clarity, confidence, and the right support by your side.

Ready to move forward? Secure your free session and let’s get started!

The latest from our blog

Lead Nurturing
/In the competitive world of business growth, generating leads is just the beginning. To truly maximize success, companies must focus on lead nurturing the process of building relationships with potential customers and guiding them through the sales funnel.

Read more

Providing call center services
/In today’s fast paced business world, delivering exceptional customer service isn’t just a “nice to have” it’s a necessity. For companies looking to streamline operations and boost customer satisfaction, outsourcing call center services can be a game changer. At Certa, we specialize in providing top tier call center solutions tailored to meet the unique needs of our clients.

Read more

AI and RPA in Call Centers
/Artificial Intelligence (AI) and Robotic Process Automation (RPA) are two of the most transformative technologies reshaping call centers today. While AI and RPA promise to solve service issues, reduce labor costs and enhance efficiency, their true potential lies in augmenting not replacing human agents.

Read more